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Fundamentals of Digital Banking

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Course Price: ₦990000.00

  • Fundamentals of Digital Banking


    Description

    Week 1: Foundations of Digital Banking

    • Objective: Build foundational knowledge of digital banking concepts, technologies, and regulatory considerations.
    • Topics:
      • Evolution of Digital Banking: From traditional to modern banking.
      • Key Features of Digital Banking: Mobile apps, online portals, AI chatbots, etc.
      • Overview of Banking Systems: Core banking, payment systems, CRM, and risk management tools.
      • Regulatory and Compliance Frameworks: KYC, AML, GDPR, and PCI DSS.
      • Introduction to Agile Methodologies for Digital Projects.
    • Practical: Case study analysis of successful digital banking implementations.

    Week 2: Understanding Banking Systems and Architecture

    • Objective: Gain knowledge of core banking systems and their integration points.
    • Topics:
      • Core Banking Systems: Architecture, modules, and workflows.
      • APIs and Middleware: Enabling seamless system integration.
      • Payments and Transactions: SWIFT, ACH, and real-time payments.
      • Data Architecture: Data lakes, warehouses, and real-time analytics.
      • Security in Digital Banking: Authentication, encryption, and fraud detection.
    • Practical: Diagram core banking system architecture for a given use case.

    Week 3: Customer Journey Mapping and Requirements Gathering

    • Objective: Learn to map customer journeys and gather business requirements effectively.
    • Topics:
      • Customer Personas in Banking: Understanding target users.
      • Mapping Digital Banking Journeys: Account opening, fund transfers, loan applications.
      • Requirements Elicitation Techniques: Interviews, workshops, and user stories.
      • Business vs. Functional Requirements: Identifying and documenting them.
      • Prioritizing Requirements: MoSCoW and Kano analysis.
    • Practical: Develop a customer journey map and requirements document for a new banking feature.

    Week 4: Implementation and Testing Strategies

    • Objective: Understand implementation and testing practices for digital banking solutions.
    • Topics:
      • Digital Transformation Strategies in Banking.
      • System Integration and Deployment Practices.
      • Testing Strategies: Functional, UAT, performance, and security testing.
      • Tools for Testing and Automation: Selenium, JIRA, and Postman.
      • Change Management in Banking Projects.
    • Practical: Create a test plan and execute test cases for a simple banking scenario.

    Week 5: Data Analytics and Reporting in Banking

    • Objective: Explore the role of data in decision-making and compliance.
    • Topics:
      • Data Analytics Use Cases in Banking: Fraud detection, personalization, and churn prediction.
      • Key Performance Indicators (KPIs) for Digital Banking.
      • Reporting Tools and Dashboards: Tableau, Power BI.
      • Regulatory Reporting Requirements.
      • Data Privacy and Ethical Considerations.
    • Practical: Build a dashboard to track KPIs for a digital banking service.

    Week 6: Future Trends and Capstone Project

    • Objective: Prepare for future trends in digital banking and apply skills in a project.
    • Topics:
      • Emerging Technologies: AI, blockchain, and quantum computing in banking.
      • Open Banking and APIs: PSD2 and FinTech collaborations.
      • Sustainability in Banking: Green banking and ESG metrics.
      • Digital Currency and CBDCs.
      • Final Review and Q&A.
    • Capstone Project:
      Design a digital banking solution prototype addressing a specific business challenge (e.g., onboarding process, fraud detection, or personalized recommendations). Present findings and implementation strategy.